Core Values and Mission

Our Mission

The Townsend Corporation’s Mission is to provide our clients with outstanding service quality in a safe and reliable manner. We endeavor to develop long term relationships with our customers by consistently delivering superior service excellence while adhering to the highest ethical and professional standards in our industry. We are committed to reliability, responsiveness and customer-centered solutions.
 

Core Values

  • SAFETY: Safety is our most important value - it always has been and always will be. We are nationally-known as a safety leader in the industry. We are proud of our long commitment to a drug free, safe work environment. Our record sets the bar nationally. This value speaks to our commitment to our employees. We know that our associates work to live, not live to work. Therefore, we are committed to ensuring that every employee goes home every night.
     
  • EXCELLENCE: We bring the best people, the best equipment and management practices, and a proven track record to the assignment. Our combination of well-trained, experienced professionals, a large fleet of specialized equipment and extensive resources is second to none. Townsend provides value-driven performance each and every time.
     
  • INTEGRITY: One of our greatest assets is our reputation. With nearly 70 years of industry experience and expertise, we adhere to the highest ethical standards as we meet client needs. Townsend Corporation stands by a work ethic and reputation for being a partner that can be trusted.
     
  • CHARACTER: We expect our leadership and field personnel to conduct themselves at all times as professionals and experts in their respective fields. As a team, our reputation is important to us and how we approach each and every client and project.
     
  • ACCOUNTABILITY: Accountability in serving our client’s needs safely, efficiently, and dependably is the cornerstone of our reputation. We are committed to reliability, responsiveness and customer-centered solutions.


 
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